aboutus
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Our Vision Statement
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“Where your Choice Matters”
New Directions is an NDIS Registered Provider based in Wagga Wagga NSW providing services across the Murrumbidgee Local Health District.
Our staff are local and have strong connections with the community and services in the area. We are committed to providing quality services to people with a disability and their families.
At New Directions we believe strongly in the principal goal of the NDIS scheme by ensuring our participants maintain “Choice and Control” over their services and supports
Our Values
CARE • COMMUNITY • PROFESSIONALISM TRANSPARENCY • COMMUNICATION • SKILLS
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Mission Statement
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Our mission is a simple one. We are local and will be staying local. We want the highest quality of support for all our clients and their families. We are a company that is embraced and loved equally by our staff and our clients.
This company represents what the NDIS is about, it is the people’s scheme not providers! We are a big part of the scheme, but at New Directions we do not forget that it is the people who fought very hard for it and rely on it every day!
There are times where we may not get it right, but we will always be ready to put up our hand and be transparent with you. We will admit fault where needed and aim to just improve and improve! We have some of the most wonderfully experienced and knowledgeable staff that collectively have been working in the field for literally 100’s of years. Long before the NDIS was even an idea.
We are proud to come to work everyday and continue to deliver on high quality services that change people’s lives. We are incredibly lucky to do what we do, and we don’t take that for granted for a moment!
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2024 - 25 Strategic Plan
In the next 12 months we plan to continue to extend our reputation beyond its current high standing, to be a pillar of the Wagga Wagga community through striving to be the employer of choice, and a provider of highest quality disability housing and support services. Our 2024 - 25 Strategic Plan highlights how we plan to continue to work towards this goal, which can be located through the link below
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What our participants and their families have to say...
Anonymous
“I just wanted to let you know how happy again I am with our son's supports, the house is wonderful and your workers are amazing. you do an awesome job!"
Kate
"Thank you so much for all your work throughout this transition, you have both gone above and beyond to make it as easy for us as possible and have been on top of everything. ."
Sally
“Is so good knowing ____ is in safe, caring, good hands. Your staff go above and beyond to support and care for her and they always keep me up to date on things. I’m over the moon to have you all in our lives.”